Privacy Policy
Last updated: January 23, 2026
Introduction
Wild Ranch Cart Rentals ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
Information We Collect
We collect information you provide directly to us when making a rental reservation:
- Contact Information: Name, email address, and phone number
- Identification: Driver's license information and photo (required to operate rental carts)
- Payment Information: Payment details processed securely through Stripe
- Rental Details: Event information, rental dates, and cart preferences
- Communications: Any messages or inquiries you send us
How We Use Your Information
We use the information we collect to:
- Process and manage your golf cart rental reservations
- Verify your identity and eligibility to operate rental equipment
- Communicate with you about your reservation, including confirmations and updates
- Process payments and refunds
- Respond to your inquiries and provide customer support
- Send important service-related notifications
- Comply with legal obligations
Information Sharing
We do not sell your personal information. We may share your information with:
- Service Providers: Third-party services that help us operate our business, including:
- Stripe (payment processing)
- Supabase (secure data storage)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
Data Security
We implement appropriate technical and organizational measures to protect your personal information. Payment information is processed securely through Stripe and is never stored on our servers. Your driver's license images are stored securely and accessed only when necessary for rental verification.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Rental records are typically retained for 7 years for legal and accounting purposes.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal retention requirements)
- Opt out of marketing communications
To exercise these rights, please contact us using the information below.
Cookies
We use essential cookies to enable core website functionality, such as maintaining your session when logged in. We do not use tracking or advertising cookies.
SMS/Text Messaging
By providing your phone number and consenting to receive text messages during the booking process, you agree to receive SMS messages from Wild Ranch Cart Rentals. These messages may include:
- Booking confirmations
- Rental pickup reminders and location details
- Cart operation instructions
- Return reminders
- Important updates about your reservation
Message frequency varies based on your rental activity. Message and data rates may apply. You may opt out at any time by replying STOP to any message. Reply HELP for assistance or contact us at (303) 955-5038.
Your phone number will not be sold, rented, or shared with third parties for marketing purposes.
Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
